At Sage Lodge, part of Columbia Hospitality, the wellbeing of team members and customers is of paramount importance. The cleanliness of their properties has been at the center of their operations for more than 25 years. That's why they've partnered with Ecolab, a global leader in infection prevention, to take their already stringent safety and sanitation protocols to the next level.
"Columbia Clean" is an elevated set of health, hygiene, safety, and sanitation standards developed in response to the COVID-19 pandemic to create a cleaner, safer environment for guests.
In developing an elevated process that keeps health and safety at the forefront, the Sage Lodge customer will enjoy an exceptional experience and calm confidence within a clean environment.
Sage Lodge team members consistently practice protocols designed to improve hygiene and sanitation as well as prevent illnesses. Considering the recent COVID-19 pandemic, they have increased these efforts significantly, including:
Utilizing highly effective and sustainable Ecolab cleaning products to clean and disinfect throughout the properties.
Utilizing training and procedures as recommended by Ecolab and the CDC.
Increasing the frequency and intensity of cleaning and disinfecting high-touch, high-traffic areas at every property, such as light switches, door handles, remotes, elevator buttons, thermostats, and more.
Increasing the frequency of cleaning and sanitizing culinary tools and kitchen work areas, along with team members wearing personal protective equipment, sanitizing POS systems between uses, and more.
Enhancing cleaning and sanitation standards throughout guestrooms, event spaces, common areas, heart-of-house spaces and more.
Implementing physical distancing layouts, markers and signage in restaurants and bars, common areas, meeting and event spaces, and amenities.
De-cluttering paper and other amenities, such as pen, paper, directories, magazines, scorecards, etc. and supplementing with digital options or providing amenities upon request.
Increasing the number of customer-accessible sanitizing stations at primary entrances and high-traffic locations like elevators and lobbies.
Implementing innovative clean technologies, such as modern electrostatic sprayers and ultraviolet light to sanitize surfaces and objects.
Implementing low and no-touch golf experiences, including the elimination of shared water stations, ball washers, bunker rakes, and more.
Launching Columbia Clean Teams; team members thoroughly trained on health, hygiene, safety and sanitization standards and responsible for upholding these standards.
In addition, they've adjusted their cancellation policy so that any stay through June 30th, 2020 can be changed or canceled without penalty.
Sage lodge is closely monitoring the Centers for Disease Control and Prevention and World Health Organization's statements regarding the COVID-19 cases and following guidelines from these agencies as well as the local health departments. For more information, refer to Centers for Disease Control and Prevention (CDC) or your local health authority.